Rapid Issue Identification and resolution

Rapidly process invoices which cannot go thru “Touchless”

  • PO Invoices – What is the issue and which invoice line is affected
  • Non PO invoices – Automatically route to the proper approver

CRITICAL REQUIREMENTS

  • Identify the “Hold Reason” and place the invoice in that category
  • Specify the line that has the issue and provide a description of the issue.
  • Direct the invoice to the person who needs to correct it and send them an e-mail notification.

LIST OF HOLD REASONS

LIST OF HOLD REASONS

INDIVIDUAL INVOICE – INFORMATION ABOUT ISSUE

COMMENT HISTORY & INVOICE DETAILS

COMMENT HISTORY & INVOICE DETAILS
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